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Customer care
Made to Order & Shipping
Plan for two separate stages: the time needed to make your REMNOVA piece, followed by delivery after dispatch.
Production time
7–10 business days
For Made-to-Order pieces. Delivery time is additional.
Delivery time
Depends on the carrier
Counted from dispatch, separately from production.
01 / Made for you
First, your piece is made.
Most REMNOVA pieces are created after an order is placed. Made-to-Order production takes 7–10 business days. This is the time needed to make your piece, not the time it takes to reach you.
For an individual custom design, contact us before ordering to discuss the production timeframe for your request.
02 / International shipping
Shipping is added at checkout.
| Destination | Shipping |
|---|---|
| International shipping | $30 USD |
| Australia / New Zealand / India / Mexico | $35 USD |
Shipping is not included in the product price. The shipping charge is added at checkout. The $35 rate applies to Australia, New Zealand, India, and Mexico; the standard international rate is $30.
Delivery time depends on the carrier and destination. It begins after dispatch. For an estimate for your country, contact us before ordering.
03 / Ukraine
Delivery with Nova Poshta.
For delivery within Ukraine, provide your city and the Nova Poshta branch or parcel locker where you would like to receive your order.
For help with delivery details or the shipping charge for your Ukrainian address, email REMNOVA before placing your order.
Contact REMNOVA
Email us with your question. For an existing order, please include your order number.
webmone235@gmail.com →